Delivery & Return

Delivery

Free worldwide delivery for purchase above $75 SGD (approximately $55 USD).

All orders will be shipped within 1 - 4 working days, our default shipping method is SingPost Registered Mail (Singapore) and DHL eCommerce (overseas) with tracking capability except Canada.

The shipping rate is based on the weight of the item(s). You may get an estimation of the shipping cost at cart page. If you need your order urgently, please contact us to quote for the express shipping cost.

 

Estimated Transit Time

1-2 weeks Asian countries and United Kingdom

2-3 weeks to United States, Australia, and most of the European countries

3-8 weeks to the rest of the world

 

Import Duties & Taxes

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.

 

Return

Recipients are required to sign upon delivery. In case the first delivery attempt failed, the recipient need to arrange for redelivery or claim the package at the post office based on the delivery note left at the doorstep. If the package is unclaimed for 1-3 weeks (varies for different countries), it will returned to us. We shall refund for item cost (excluding shipping fee) once we received the returned and/or unclaimed package, even though the order entitled for free shipping.